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Privacy Information


1. Introduction and Scope

NetWEB Systems, a company registered in Germany, (the "Company" or "we" or "us") is committed to protecting and respecting personal data that it handles in connection with the services it provides to its users, particularly in compliance with data protection law.

This privacy policy describes how we use your personal data when you use our website, any apps we provide (as applicable), email or other correspondence or when we provide products or services to you.

You have legal rights to access and to know how we use the personal data that we hold about you.

You can read, print and save this whole policy. We use sub-headings to help you find specific information that you may be looking for more easily.

2. Data Controller

Our Website is operated under the legal jurisdiction of Germany. For the purpose of the General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and of the Council) (the "GDPR"), the Company is the data controller.

3. Further Information

For any further information regarding this Privacy Policy, advice or guidance, please email privacy@netweb-systems.com.

4. Information We Collect From or About You

We collect and process different types of personal data via Our Website, which may include the following:

  • Personal identifiers/details - such as name, address, employer, job title, contact details (e.g. email and phone number), which you provide to us through our registration, enquiry or contact forms, direct interactions, or if you correspond with us via email and which we use:
    • to fulfil any request you make (e.g. submitting a query on Our Website, subscribing to a communications service, fulfilling requests for information, entering into a competition, promotion, survey etc.);
    • to allow you to participate in any interactive features of our service, when you choose to do so;

  • Website and communication usage - including your IP address, visits to Our Website, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from Our Website (including date and time), products or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number which we collect from your browser to enable us to monitor the performance and relevance of Our Website and our ad words campaigns, to ensure that content from Our Website is presented in the most effective manner for you and for your computer, and to keep Our Website safe and secure.

  • Cookie Usage - Our WebSite does not use any Cookies

5. Use of Personal Data

We will only use your personal data when the law allows us to. In the day to day running of our business we may use your personal data without asking for your consent because:

  • we are entering into and carrying out our obligations under a contract with you;
  • we need to use your personal data for our own legitimate interest purposes (such as the administration and management of our business and the improvement of our services) which shall comply with GDPR and your interests and fundamental rights do not override those interests;
  • where we need to comply with a legal or regulatory obligation.

Other types of legal basis that we rely on to process your personal data are included within this Privacy Policy.


6. Related Websites

Our Website may include links to third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave Our Website, we encourage you to read the privacy notice of every website you visit.


7. Legal Basis

The legal basis for processing personal data described above is the pursuit of our legitimate interests of seeking to promote, develop and grow our businesses through the sale of products and services and to provide excellent customer services.


8. Sharing and Transferring Personal Data

We do not share any of your personal data collected by our Website.


9. Data Retention

We will hold information about you in our data systems only for as long as we need to hold it which generally is as follows:

  • We will retain and process information about you for as long as you continue to use or express an interest in our services, log into Our Website, use our interactive services, or for as long as we feel that our business, products and services may be of interest to you where you have not indicated otherwise.
  • We will hold information about how you interact with our electronic communications for as long as they are relevant to helping us analyse the performance of our digital marketing activities or customers and prospects.

Please note that we may anonymise your personal data or use it for statistical purposes. We keep anonymised and statistical data indefinitely but we take care to ensure that such data can no longer identify or be connected to any individual.


10. Your Rights

Data protection law grants you certain rights ('information rights') which provide you with:

  • Right of access and data portability - You have the right of access to information we hold about or concerning you and/or to have it transferred to another data controller in some circumstances. If you would like to exercise this right you should contact us as outlined above.
  • Right of rectification or erasure - If you feel that any data that we hold about you is inaccurate you have the right to ask us to correct or rectify it. You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us, or if you withdraw the consent upon which our processing is based, or if you feel that we are unlawfully processing your data.Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we will/shall take all reasonable steps to inform those with whom we have shared your data about your request for erasure.
  • Right to restriction of processing - You have a right to request that we refrain from processing your data where you contest its accuracy, or the processing is unlawful and you have opposed its erasure, or where we don't need to hold your data anymore but you need us to in order to establish, exercise or defend any legal claims, or we are in dispute about the legality of our processing your personal data.
  • Right to object - You have a right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.
  • Right to Withdraw Consent. - You have the right to withdraw your consent for the processing of your personal data where the processing is based on consent. To withdraw consent, please specify what you wish to withdraw consent for, by emailing privacy@netweb-systems.com.
  • Right of Complaint - If you are unhappy with the way we have used or are handling your personal data you have the right to lodge a complaint the supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the Supervisory Authority so please contact us in the first instance by emailing: privacy@netweb-systems.com.

11. Data Security

We take every care to ensure that your personal data is kept secure. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Please remember that you are responsible for keeping your passwords secure. If we have given you (or you have chosen) a password which enables you to access certain parts of Our Website or app (as applicable), you are responsible for keeping this password confidential. Please do not to share your passwords with anyone.

Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to Our Website; you send us personal data at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.


12. How We Keep This Policy Up to Date

We will review and update this privacy policy from time to time. This may be to reflect a change in the products or services we offer or to our internal procedures or it may be to reflect a change in the law.

The easiest way to check for updates is by looking for the latest version of this policy on Our Website or you can contact us by emailing privacy@netweb-systems.com.

Each time we update our privacy policy we will update the policy version number shown at the end of the privacy policy and the date on which that version of the privacy policy came into force.

This policy version is Version 2 dated 18 October 2020.